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CAN I BECOME AN AGENT/DEALER FOR LICHUANG PRODUCTS?
Welcome! Please share your country/region first. We will review the feasibility and discuss partnership details with you. For other collaboration types, feel free to contact us directly. -
DO YOU GUARANTEE YOUR PRODUCT QUALITY?
Yes,If you receive the product and find any quality issues, you can contact us for a replacement. -
HOW WILL MY ORDER BE SHIPPED? IS IT SECURE?
For small packages, we use express delivery services (e.g., DHL, FedEx, UPS, TNT, EMS) with door-to-door service. For larger shipments, we offer air or sea freight as per your preference. We use high-quality packaging to ensure your order’s safety during transit. -
WHAT IS YOUR DELIVERY TIME?
In-stock products can be shipped within 2 working days. For out-of-stock items or insufficient inventory, we will confirm the delivery timeline with you promptly. -
WHAT PAYMENT METHODS DO YOU ACCEPT? CAN I PAY IN RMB?
We accept T/T (wire transfer), LC (letter of credit), Western Union, and PayPal. Please ensure the payment matches the invoice amount. Payment in RMB is acceptable. -
CAN YOU PROVIDE SAMPLES? ARE THEY FREE?
Yes, we offer samples. Typically, we provide 1–3 free samples for testing or quality inspection, but customers are responsible for shipping costs. For bulk sample requests or higher quantities per item, sample fees may apply. -
CAN YOU PRODUCE CUSTOMIZED PRODUCTS AND PACKAGING?
Yes, we have extensive experience in delivering customized products (e.g., wire terminals and cable lugs) and have developed numerous moulds for clients. For packaging, we can print your logo or other information, though please note that this may incur additional costs. -
I NEED YOUR PRICE LIST FOR ALL PRODUCTS. DO YOU HAVE ONE?
Yes, we have a product catalogue. Please contact us online or send an email to request it, and we will promptly provide it for your review. -
DO YOU HAVE A CATALOGUE? CAN YOU SEND ME THE CATALOGUE TO CHECK ALL YOUR PRODUCTS?
Yes, we have a product catalogue. Please contact us online or send an email to request it, and we will promptly provide it for your review.
